CLIENT SCENARIO
We have a client who owns a small retail business. The business owner took a DIY approach for the accounting by doing it herself—something lots of business owners do. They were experiencing growth and fast. For a small business, this can be dangerous because the lack of support and time. They need the resources and expertise to scale their processes with their business.
So, as most business owners do, the owner implemented a bunch of new software into her business. Problem is she didn’t have the systems in place to control and manage those software which left them to be set up incorrectly. Giving her more problems rather than fixing them.